Quality Policy

Air-Sea Forwarders, Inc. meets the global logistics requirements of our customers in the international trade community economically, efficiently, and professionally, and to the satisfaction of all parties involved.

Air-Sea Forwarders, Inc. is committed to complying with the requirements of ISO 9001-2000. We will endeavor to continually improve the effectiveness of the quality management system, and review it continuously for suitability. We have established a framework for continually reviewing and monitoring our quality objectives by way of employee training and communication so that all employees understand our commitment to quality throughout our organization.

Our Quality Policy is fully endorsed and supported by all levels of management and is understood by our employees. Quality is the responsibility of everyone in the company. Each employee has the authority to ensure that quality requirements are met in full, and that we continue to look for ways to raise our service to higher levels.

100% Customer Satisfaction is our goal every day.

– Erwin Rautenberg, Chairman